Privacy Policy

General:
We provide communication services, both paper and electronic, for the customers we serve and place the utmost importance on the privacy of our customers and their data. All data we receive is driven by customer need and is used only in the manner specified by the customer. We handle and process all data in a manner that is fair and lawful.

We are not, nor do we act as, a list compiler and we do not collect any personal information for re-sell. Under no circumstances will we re-sell customer data and we do not distribute customer data to any third party unless specifically requested by the owners of those lists.

Client Data:
We maintain a high level of security, both physical and electronic, for all client data and material we handle.

All material created or received on behalf of our customers is inventoried and stored in our secure warehouse until it is delivered, returned to customer or destroyed. We use an NAID certified company to destroy all physical material and provide an audit trail of all material used throughout production.

We restrict customer data access to appropriate employees, determined by our management staff. We store data on a secure network with access to the network limited to an access controlled environment. After processing data, we archive files for 90 days on a secure server (unless specified otherwise by our customers) and then destroy the data.

We offer secure transfer methods for all customer data and encourage the use of secure file transfer.

We request to receive personal information only as it relates to specific client job requirements and, based on client request, may update address information only (per the United States Post Office or Royal Mail change of address systems).

Website:
We do not collect personally identifiable information about you when you visit our site unless you choose to provide that information. For information you provide, in the form of quote requests or information requests, we may add your information to our internal database to use for marketing purposes. If you prefer not to receive marketing communication from us, please send an email to info@actiondsc.com with your request.

Our website may contain links to other sites. Action is not responsible for the privacy practices of these sites and we recommend that users read the privacy statements of each website.

Safe Harbor:
In addition to the information stated here, we also adhere to the guidelines set forth in the Safe Harbor Privacy Policy. For more information on the Safe Harbor principles, please see http://www.export.gov/safeharbor/sh_overview.html.

In order to comply with the European Union's Safe Harbor principles, Action, Inc. and Action Mailing Services Ltd. commit to the resolution of complaints about your privacy and our collection or use of your personal information. We have committed to resolve any complaints by European Union citizens relating to this policy, which cannot be resolved directly with our company, through BBB EU Safe Harbor, a dispute resolution procedure administered by the Council of Better Business Bureaus, Inc.

If you have any questions regarding this policy, please contact:

Action, Inc
12811 16th Avenue North
Plymouth, MN 55441
Phone: 763-557-6767
Web: www.actiondsc.com
Email: mail@actiondsc.com

If you do not receive acknowledgement of your complaint or your complaint is not satisfactorily addressed by Action, you should then contact:

Council of Better Business Bureaus, Inc.
BBB EU Safe Harbor
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
Phone: 703-276-0100
Web: www.us.bbb.org
Email: eusafeharbor@council.bbb.org

Notification of changes to our privacy policy:
We update our privacy policy from time to time. When a change occurs to our privacy policy, we will post the updated policy on our website.

If you have any questions regarding the information in this privacy policy, please contact us at 001-763-557-6767 in the US or 011-01733-370636 in the UK.